Home insurance chimney damage claims

Home insurance chimney damage claims

23 Oct, 2024 | Uncategorized

Does Home Insurance Cover Chimney Damage? | Expert Advice for Irish Homeowners

If you have discovered a crack in your chimney breast or have just experienced a frightening chimney fire, your first thought is likely: “Does my home insurance cover chimney damage?”

The answer depends largely on the cause of the damage. In Ireland, the Fire Services attend approximately 2,000 domestic chimney fires every year. You can view the latest National Fire Statistics here.

If you are one of them, navigating the insurance claim process can be daunting.

As professional insurance loss assessors, we frequently help homeowners with claims involving:

  • Cracked chimney liners after a fire.

  • Chimney repair costs following storm or lightning damage.

  • Structural damage caused by high-intensity heat.

Common Signs of Chimney Damage

Many homeowners don’t realize they have a problem until they see physical symptoms. If you notice any of the following, you may have a valid insurance claim:

  • Debris: Sand or mortar falling into the fireplace or stove.

  • Staining: Brown or black staining on chimney breast walls, ceilings, or attic blockwork.

  • Dampness: Flaking paint or wet patches on bedroom walls near the chimney.

  • External Cracks: Visible cracking on the chimney stack above the roofline.

Cracked chimney stack insurance claim Ireland

Cracked Chimney after Fire Damage

What Does Home Insurance Usually Cover?

A standard Irish home insurance policy covers your chimney for specific “insured perils.” Generally, you are covered for:

  1. Fire Damage: Including both free-burning and slow-burning chimney fires.

  2. Storm Damage: Structural damage caused by high winds.

  3. Lightning Damage: Direct strikes that crack the stack or liners.

What is Excluded?

Insurance is designed for “sudden and accidental” events. Claims are often rejected if the damage is caused by:

  • Wear and Tear: Gradual deterioration over many years.

  • Faulty Workmanship: Poor installation of stoves or liners.

  • Lack of Maintenance: Many insurers now require proof of professional cleaning (receipts from a registered chimney sweep) to pay out on a claim.

The Two Types of Chimney Fires

Not all chimney fires are the same, but both can cause devastating structural damage.

  • Free-Burning Fires: These are loud and dramatic, often sounding like a “freight train” in your living room, with visible flames and billowing smoke.

  • Slow-Burning Fires: These are “silent killers.” They burn at extremely high temperatures but are less visible. You may not even know a fire occurred until you see cracks in your flue liners during a CCTV survey.

Pro Tip: If you have an active fire, call 999/112 immediately. The Fire Brigade invoice is usually covered by your insurance policy as part of the claim.

Stoves vs. Traditional Chimneys

During the “Celtic Tiger” era, many stoves were fitted into original 8-inch clay liners. Because stoves burn at a much higher intensity (up to 65% efficiency compared to 10% for open fires), these old clay liners often crack and shatter under the heat.

If you are replacing a damaged chimney, we highly recommend a flexible steel liner or a rigid steel liner. They are designed for high heat, improve stove efficiency, and significantly reduce the risk of future flue damage.

How to Make a Successful Chimney Insurance Claim

A chimney CCTV survey monitor showing a vertical crack in a flue liner caused by a chimney fire.

Professional CCTV surveys provide the essential evidence needed to prove chimney fire damage to your insurance provider.

To get your chimney repair covered, your insurer will require evidence that the damage was caused by a specific event (like a fire) rather than age. You will typically need:

  • A Chimney CCTV Survey: This is the “smoking gun” evidence that shows cracks in the internal flue.

  • A Fire Brigade Invoice or Report: If they attended the scene.

  • A Professional Assessment: This is where a Loss Assessor is vital.

Why Use a Loss Assessor for Your Chimney Claim?

The insurance company will send their own Adjuster to limit their liability. We work for you. We ensure that the full extent of the damage is recorded and that you receive the maximum settlement to restore your home to a safe condition.

Need Help With a Chimney Claim?

Don’t settle for a rejected claim or an undervalued payout. If you suspect you have chimney damage or have recently had a fire, contact our expert team today.

The Chimney Fire Insurance Claim Checklist

If you have just experienced a chimney fire or discovered damage, follow these steps to protect your insurance claim:

  • Safety First: Do not use the fire or stove again until it has been professionally inspected.
  • Documentation: Take clear photos of any external cracks, soot staining, or debris in the grate.

  • Save Records: Keep the Fire Brigade invoice if they attended your home.

  • Maintenance Proof: Locate your last receipt from a registered chimney sweep to prove regular maintenance.

  • Professional Survey: Arrange a CCTV Flue Survey to identify internal liner damage that isn’t visible to the eye.

  • Expert Representation: Contact a Claims Assist Loss Assessor before speaking to the insurance company’s adjuster to ensure your interests are protected.

Call us now on 0818 929 555 for a professional consultation.

Last Updated: January 2026.

Get In Touch Today

Call our Nationwide Claims Helpline now on 0818 929 555 for a free, no-obligation consultation. We are ready to start working for you, anywhere in Ireland.