Suffering a house fire is one of the most traumatic events a homeowner can face. Once the emergency is over, the stress of dealing with insurance begins. You likely have urgent questions: How do I report this? Where will I stay? Will my costs be covered?
At Claims Assist, we are experts in managing fire damage insurance claims. We protect your interests and ensure you aren’t left underpaid by your insurance company.
3 Things You Need to Know After a Fire
1. The Insurance “Adjuster” is not on your side
The insurance company will send a Loss Adjuster to your home. It is their job to settle the claim as cheaply as possible for the insurance company. To balance the scales, you need your own Claims Assessor to represent your interests and fight for your maximum entitlement.
2. Hidden damage is often missed
A fire causes more than just burn damage. Smoke soot, acidic residue, and water from the fire brigade can cause long-term structural issues and health hazards. We use professional equipment to document this hidden damage that adjusters often overlook.
3. Essential costs are usually covered
Most homeowners are worried about the “small print.” We help you secure funding for:
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Alternative Accommodation: If your home is uninhabitable.
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Fire Brigade Charges: Often a major unexpected expense.
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Emergency Works: Boarding up and securing your property immediately.
Why Choose Claims Assist?
As a nationwide service regulated by the Central Bank of Ireland, our team of Engineers and Surveyors has managed thousands of fire claims. We operate on a No Win, No Fee basis—our expertise pays for itself by securing a settlement that actually covers the full cost of your repairs.
Don’t Face Big Insurance Alone
Whether your fire was caused by an electrical fault, a chimney fire, or a kitchen accident, we provide the expert advice you need to get your life back on track.
Call our emergency claim line:
Immediate Checklist for House Fire Victims
If you have suffered a house fire, these are the essential steps you should take to protect your safety and your future insurance claim:
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Prioritize Safety First: Do not re-enter the property until the Fire Brigade has officially declared it safe to do so. Structural damage and toxic smoke particles can be invisible.
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Secure the Property: Once permitted, ensure the property is secured against weather and intruders. This is often a condition of your insurance policy to prevent “further loss.”
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Contact an Independent Assessor: Before speaking with your insurance company’s adjuster, contact Claims Assist at 0818 929 555. Having an expert on your side from day one prevents costly mistakes.
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Do Not Throw Anything Away: It is tempting to clear out burnt furniture or belongings, but you must keep all items for the insurance adjuster to inspect. Moving or discarding items prematurely can lead to those items being excluded from your payout.
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Document Everything: Take as many photos and videos as possible of the damage in every room. Start a log of all phone calls and emails with your insurance company.
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Keep Your Receipts: If you have to buy emergency clothes, toiletries, or pay for a hotel, keep every single receipt. These are usually claimable under the “Alternative Accommodation” or “Emergency Works” section of your policy.
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Avoid Detailed Statements: Do not give a recorded or written statement to the insurance company’s adjuster regarding the “value” of items until you have had professional advice. It is very easy to under-estimate costs in the heat of the moment.
Claims Assist is a team of highly experienced building professionals and insurance experts. For your peace of mind, our firm is regulated by the Central Bank of Ireland, ensuring we adhere to the highest professional standards in the insurance industry.”