📅 Last Updated: November 2026 | Reviewed for Athlone & Westmeath Home Insurance Regulations
If you have suffered property damage in Athlone or the surrounding areas in 2026, the stress of dealing with insurance companies can be overwhelming. Whether it’s a burst pipe in Monksland, fire damage in Moate, or storm damage near Glasson, you don’t have to navigate the complex claims process alone.
At Claims Assist, we provide professional, independent insurance loss assessor services to homeowners throughout the Midlands. Operating as part of our Connacht & Western Claims Hub in Galway, our Athlone team ensures you have the full resources of our regional experts on your side.
Why Hire a Loss Assessor in Athlone?
Most people don’t realise that the “Loss Adjuster” sent by the insurance company works for them, not you. Their job is to settle the claim as economically as possible for the insurer. (Read our expert guide on the differences between a Loss Assessor and a Loss Adjuster to see how this impacts your claim.)
As your dedicated Loss Assessor in Athlone, Claims Assist works exclusively for you. We ensure your claim is documented correctly and that you receive the maximum settlement you are entitled to under your policy.
Local Expertise Across Westmeath and Roscommon
We are proud to serve the local community, covering all areas including:
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Athlone Town Centre
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Baylough and Monksland
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Glasson and Ballymahon
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Moate and Horseleap
Water Damage & Escape of Water Claims Assessor in Athlone:
As specialist loss assessors in Westmeath, water damage claims—including burst pipes, flexi-hose splits, escape of water, and hidden plumbing leaks—are the most frequent home insurance claims we manage.
Many homeowners contact us believing they have leaking shower seals, however, it is important to note that damage caused strictly by degraded silicone or routine shower seal maintenance is specifically excluded in standard home insurance policies. In some cases, what appears to be a seal issue turns out to be a hidden leak from a shower waste pipe or internal water supply line, which is covered.
Where required, we can recommend professional leak detection companies and plumbers who utilise specialised thermal imaging to locate hidden leaks without causing unnecessary damage. Once the source is verified, Claims Assist helps you invoke your policy’s Trace and Access cover, coordinates industrial structural drying, and negotiates the full reinstatement settlement with the insurer’s loss adjuster.
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“John is very easy to deal with one phone call is all it took and John took care of everything with our water damage claim John took care of everything I would have no hesitation in recommending John to anyone who needs a claims assor Co Westmeath”
Chimney Fire Insurance Claims & CCTV Surveys in Athlone:
Chimney fire damage is a frequent occurrence across Westmeath during the autumn and winter months. Often, a chimney fire causes serious hidden structural damage—such as cracked clay flue liners, damaged blockwork, or smoke and soot penetration into living areas—that is invisible to the naked eye.
As specialist loss assessors, Claims Assist can arrange a professional CCTV chimney survey to inspect the internal flue lining. Providing clear video and photographic evidence is crucial to proving the extent of heat shock damage to your insurance company’s loss adjuster, ensuring your claim covers full repair, relining, or rebuild costs.
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CCTV Chimney Surveys: We can arrange expert inspections to identify internal cracks and flue damage that the eye can’t see.
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Professional CCTV surveys provide the essential evidence needed to prove chimney fire damage to your insurance provider.
Additional Insurance Claim Management Services
In addition to water damage and chimney fire claims, Claims Assist provides expert representation across the Midlands for:
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Fire & Smoke Damage: Complete quantification of structural damage and contents replacement.
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Storm & Weather Damage: Managing insurance claims for roof tile loss, fell trees, and wind impact.
Frequently Asked Questions — Athlone Insurance Claims
Q: How long do I have to report water damage or a chimney fire in Westmeath?
A: You should report property damage as soon as possible. Contacting a loss assessor before making your formal report ensures the claim details are logged correctly with the insurance company from day one.
Q: Does my home insurance cover the cost of a CCTV chimney survey in Athlone?
A: Yes, if a chimney fire has occurred, the cost of inspecting the flue liners with a CCTV camera to assess structural thermal shock is typically included as part of the claim investigation.
No Win, No Fee
We operate on a transparent basis, offering a “No Win, No Fee” service. Our goal is to take the weight off your shoulders, managing everything from the initial site meeting to the final settlement.
Contact Claims Assist today for a professional consultation and let us help you get your property—and your life—back on track.
For advice on making a home insurance claim, call us now on 0818 929 555
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We are fully regulated and adhere to the standards set out by the Central Bank of Ireland.

